Frequently Asked Questions
Frequently Asked Questions about Plumbing Services in Garden Grove
At Garden Grove Plumbing Pros, we believe that an informed customer is a happy customer. Plumbing systems can be complex, and problems often arise when you least expect them. We have compiled this extensive Frequently Asked Questions page to address your concerns regarding our plumbing services. Whether you are dealing with a midnight emergency, planning a renovation, or just want to know more about maintaining your home, we have the answers. We are your dedicated local plumber serving the entire Garden Grove California community.
If you do not see your specific question listed below, please do not hesitate to contact us. Our team is ready to assist you with any inquiry, from simple fixture updates to complex sewer line repairs. We are here to provide clarity and expert solutions for all your residential and commercial plumbing needs.
General Plumbing Questions
What areas do you serve?
We are proud to be a locally focused plumbing company. Our primary service area is Garden Grove California. However, we also extend our expert services to the surrounding communities. We cover zip codes 92840, 92841, 92842, 92843, 92844, 92845, and 92846 within Garden Grove. We also serve nearby cities such as Stanton, Westminster, Anaheim, Santa Ana, Cypress, Fountain Valley, Orange, Midway City, and Los Alamitos. If you are unsure if you are within our range, just ask.
Are you available for emergency services?
Yes, absolutely. We understand that plumbing disasters do not stick to a nine to five schedule. We operate as a 24 hour plumber to ensure that you have access to help whenever you need it. Whether it is a burst pipe at 2 AM or a water heater failure on a Sunday, we are your reliable weekend plumber and after hours plumber. We offer fast emergency service to mitigate damage and restore your peace of mind.
Do you service commercial properties?
Yes, we are a full service commercial plumber. We understand the unique demands of commercial plumbing systems, which often see much higher usage than residential ones. We work with restaurants, office buildings, retail stores, and property management companies in Garden Grove. From commercial drain cleaning to maintaining large water heating systems, we have the expertise to keep your business running smoothly.
Emergency Plumbing FAQs
What constitutes a plumbing emergency?
A plumbing emergency is generally defined as any situation that poses an immediate risk to your property or your health, or that leaves you without essential services. Common examples include a burst pipe that is flooding your home, a sewer backup that is pushing waste into your drains, a complete lack of water, or a gas leak. If you are dealing with an overflowing toilet help request that you cannot stop, or if you have water on floor near water heater, these are emergencies. We are the emergency plumber near me that you can trust for immediate dispatch.
What should I do if I smell gas?
URGENT SAFETY WARNING: If you smell gas, hear a hissing noise near a gas line, or suspect a gas leak in any way, you must go outside call 911 immediately as this is a serious emergency that needs urgent attention. Do not touch any electrical switches, do not use your phone inside the house, and do not light any matches. Once the fire department or utility company has secured the area and deemed it safe, you can contact us for professional gas line repair to fix the issue before service is restored.
What should I do if a pipe bursts?
If you are wondering what to do when a pipe bursts, the very first step is to stop the water flow. Locate your main water shut off valve and turn it to the “off” position. This is usually located near the front of the house or in the garage. Once the water is off, contact Garden Grove Plumbing Pros immediately. We are your emergency plumber for burst pipe situations. We will arrive quickly to repair the pipe and help you assess the situation.
Drain Cleaning and Clog FAQs
Why is my drain moving so slowly?
A slow drain is usually a sign of a developing clog. Over time, debris like hair, soap scum, grease, and food particles build up on the inner walls of your pipes, narrowing the opening for water to pass through. If you ignore a slow drain, it will eventually become a complete stoppage. We offer drain cleaning services to clear these buildups before they cause a backup. If you need slow draining bathtub help or have a kitchen sink drain keeps backing up, let us know.
Is it safe to use chemical drain cleaners?
We generally advise against using harsh chemical drain cleaners found in grocery stores. These chemicals function by creating a chemical reaction that generates heat to burn through the clog. This heat can soften PVC pipes and corrode older metal pipes, leading to leaks and the need for pipe repair later on. Furthermore, they are often ineffective against tough clogs like tree roots. Professional clogged drain repair using mechanical snakes or hydro jetting is safer for your plumbing system and more effective.
What is hydro jetting?
Hydro jetting is an advanced method of sewer drain cleaning. It uses a specialized hose with a high pressure nozzle to blast water into your pipes. The pressure is strong enough to cut through tree roots, dissolve grease blockages, and scour away years of scale buildup. Unlike a snake, which just punches a hole in the clog, hydro jetting cleans the entire diameter of the pipe. It is an excellent preventative measure for restaurants and older homes in Garden Grove California.
Why does my toilet keep clogging?
If you are constantly asking who to call for clogged toilet issues, there could be a few reasons. You might be flushing items that are not flushable, such as “flushable” wipes, paper towels, or hygiene products. Alternatively, your toilet might be older and lack the flushing power needed to clear the bowl effectively. In some cases, a recurring clog in the toilet indicates a blockage further down in the main sewer line. We can perform a video camera inspection to determine the root cause of the toilet clog repair need.
Water Heater FAQs
How do I know if I need a new water heater?
Most traditional tank water heaters last between 8 and 12 years. If your unit is approaching this age, you should start considering a replacement. Signs that your unit is failing include rust colored water from taps, rumbling or popping noises coming from the tank, or a lack of hot water. If you see water on floor near water heater, this is a critical sign of a tank failure. We offer water heater replacement and can help you choose the best unit for your home.
Should I switch to a tankless water heater?
Tankless water heaters are an excellent option for many homeowners in Garden Grove. They heat water on demand rather than storing it in a tank, which means you never run out of hot water. They are also more energy efficient because you are not paying to keep a tank of water hot 24 7. However, the initial investment is higher than a traditional tank. As a tankless water heater install expert, we can evaluate your gas line and water usage to see if a tankless system is the right choice for you.
Why do I run out of hot water so quickly?
If you find your showers are turning cold too fast, your water heater might be undersized for your household’s needs, or it might have a broken dip tube. A broken dip tube allows cold water to mix with the hot water at the top of the tank instead of being directed to the bottom to be heated. Another cause could be sediment buildup reducing the available capacity of the tank. We provide water heater repair to diagnose and fix these issues.
How often should I flush my water heater?
We recommend flushing your water heater at least once a year. Garden Grove California has hard water, which contains high levels of minerals like calcium. These minerals settle at the bottom of the tank as sediment. This layer of sediment insulates the water from the burner, making the heater work harder and potentially causing the tank to overheat and crack. Regular water heater maintenance helps prevent this and extends the life of your unit.
Piping and Leak Detection FAQs
What is a slab leak?
A slab leak is a leak that occurs in the water pipes buried underneath the concrete foundation of your home. These are common in Garden Grove due to soil shifting and the corrosion of copper pipes. Signs of a slab leak include a sudden spike in your water bill, the sound of running water when all taps are off, warm spots on your floor, or damp carpets. We specialize in slab leak repair and have the equipment to locate these leaks non invasively.
How do you find a leak inside a wall?
We use advanced leak detection technology to find leaks without tearing up your home. This includes acoustic listening devices that amplify the sound of escaping water and thermal imaging cameras that detect temperature differences caused by moisture. Once we pinpoint the location, we perform targeted wall leak repair or ceiling leak plumber services, opening only the necessary amount of drywall to access and fix the pipe.
My house has galvanized pipes. Should I replace them?
Galvanized steel pipes were commonly used in older homes but are prone to rusting from the inside out. This corrosion restricts water flow, causing low water pressure plumber issues, and can lead to leaks. If you have galvanized pipes, we highly recommend a whole house repipe. We can replace them with durable copper or flexible PEX piping. This will improve your water pressure, water quality, and the value of your home.
What is the difference between copper and PEX?
Copper is a rigid metal piping that has been the industry standard for decades. It is durable, resistant to bacteria, and has a long lifespan. PEX is a flexible plastic tubing that is easier to install, especially in existing walls, because it can be snaked through cavities. PEX is also resistant to acidic water and freezing. Both are excellent choices. We can help you decide which material is best for your repiping services project based on your budget and home layout.
Fixture and Faucet FAQs
Why is my faucet dripping?
A dripping faucet is usually caused by a worn out washer, O-ring, or cartridge inside the faucet handle. While it might seem minor, a drip can waste hundreds of gallons of water over time. We offer leaking faucet repair for all types of faucets. If the faucet is old or corroded, we may recommend a new faucet installation to update the look and function of your sink.
Can you install a new garbage disposal?
Yes, we provide garbage disposal installation and replacement. If your disposal is jammed, humming, or leaking, we can often repair it. However, if the motor is burned out or the blades are dull, a replacement is often more cost effective. We also help with jammed garbage disposal issues. Remember to never put fibrous foods like celery, grease, or bones down your disposal.
Why is my toilet running constantly?
A running toilet is often caused by a faulty flapper that does not create a proper seal, allowing water to leak from the tank into the bowl. It could also be an issue with the fill valve or the float. If you are asking why is my toilet running, give us a call. We perform toilet repair to stop the waste of water. If your toilet is old and inefficient, we can also handle a new toilet installation.
Do you install dishwashers?
Yes, we offer dishwasher hookup plumber services. Installing a dishwasher involves connecting the water supply line and the drain hose correctly. We ensure there are no leaks and that the drain is connected to the disposal or sink trap properly to prevent backflow. We can also handle fridge ice maker water line install tasks if you are upgrading your kitchen appliances.
Gas Line FAQs
Can you add a gas line for a BBQ?
Yes, we can install an outdoor gas line for grill connection. This allows you to connect your natural gas barbecue directly to your home’s gas supply, so you never have to worry about refilling propane tanks again. We also handle gas line installation for stove and dryer upgrades.
How do I know if I have a gas leak?
The most common sign is the smell of sulfur or rotten eggs, which is an odorant added to natural gas to make it detectable. You might also hear a hissing or whistling sound near a gas pipe, or see dead vegetation near an underground gas line. If you notice any of these signs, follow the safety warning: go outside call 911 immediately as this is a serious emergency that needs urgent attention. Once it is safe, contact us for gas line repair.
Miscellaneous Services FAQs
Why is my water pressure so low?
Low water pressure can be frustrating. It can be caused by a variety of issues, including clogged aerators on your faucets, a failing pressure regulator, or a hidden leak in your main water line. In older homes in Garden Grove California, it is often due to corroded galvanized pipes restricting flow. We act as your low water pressure plumber to diagnose the specific cause and provide a solution.
What causes noisy pipes?
If you hear banging or hammering noises when you turn off a faucet, this is called “water hammer.” It occurs when high pressure water is suddenly stopped, sending a shockwave through the pipes. This can damage pipes and joints over time. We can install water hammer arrestors to absorb the shock. Rattling noises might indicate loose mounting straps. We can secure your pipes to stop the noise.
Do you offer preventative maintenance?
Yes, we believe that prevention is the best medicine. We offer plumbing maintenance services and home plumbing inspection packages. We check your water pressure, inspect your water heater, test your drains, and look for small leaks. Regular maintenance helps you avoid costly emergency repairs down the road.
Can you fix a leak under my house?
Yes, leaks in the crawl space or basement plumbing can go unnoticed for a long time. We handle all types of pipe leak repair, regardless of location. We have the tools to access tight spaces and perform the necessary repairs to protect the structural integrity of your home.
About Garden Grove Plumbing Pros
Why should I choose your company?
We are dedicated to being the best plumbing company in Garden Grove. We focus on quality workmanship, honest communication, and respecting your time and property. We are a local business, which means we care about our reputation in the community. We are your fast response plumber for emergencies and your trusted partner for renovations.
How quickly can you get here?
For emergency plumbing situations, we strive to arrive as quickly as possible. We prioritize calls where there is active flooding or a lack of essential services. For non emergency appointments, we offer flexible scheduling to fit your busy life. We act as a same day plumber whenever the schedule allows.
What happens during a service call?
When our technician arrives, they will listen to your concerns and perform a thorough inspection of the issue. We will then explain the problem to you in plain language and provide you with options for repair or replacement. We do not start any work until you understand the scope of the project. Once the work is complete, we clean up the area and test the system to ensure everything is working perfectly.
Do you help with kitchen and bathroom remodels?
Absolutely. We specialize in kitchen remodel plumbing and bathroom remodel plumbing. We can move water lines, install new fixtures, and help you design a plumbing layout that works for your new space. Whether it is a tub and shower installation or a complex kitchen island sink setup, we have the experience to bring your vision to life.
Contacting Us
How do I schedule a service?
You can contact us to schedule a service for any plumbing need. Whether you need drain cleaning near me or a water heater repair same day, our team is ready to answer your call. We are here to answer your questions and get a technician to your door.
Do you work on weekends?
Yes, plumbing problems do not take the weekend off, and neither do we. We are your weekend plumber available for both Saturday and Sunday service. We are also available on holidays for emergency situations. We are committed to providing 24 7 plumbing help to the residents of Garden Grove.
We hope this FAQ page has answered your questions about our services. At Garden Grove Plumbing Pros, we are passionate about providing the best possible service to our neighbors. If you need a reliable plumber, contact us today.
Service Areas and Zip Codes
We proudly serve Garden Grove California and the surrounding communities. Our service area includes the following zip codes and nearby locations:
Garden Grove Zip Codes: 92840, 92841, 92842, 92843, 92844, 92845, 92846.
Nearby Cities and Towns: Stanton (90680), Westminster (92683, 92684, 92685), Anaheim (92801, 92802, 92804), Santa Ana (92703, 92706), Cypress (90630), Fountain Valley (92708, 92728), Orange (92868), Midway City (92655), Los Alamitos (90720).